DJSIR Supplier Portal
Contents of this page:
- Introduction to the Supplier Portal
- Registering to use the Supplier Portal
- Creating contacts and assigning roles
- Logging into the Supplier Portal
- Updating your organisation’s details
- Assistance with the Supplier Portal
- Supplier Portal User Guides
Introduction to the Supplier Portal
DJSIR has a Supplier Portal which suppliers can use to:
- Access and respond to some sourcing events (requests for tender)
- Maintain their details (except bank account details which cannot be self-edited).
This video introduces the DJSIR Supplier Portal.
Registering to use the Supplier Portal
Both new and existing DJSIR suppliers can register to use the Supplier Portal using the new supplier registration form.
If you are not sure whether you already have access to the Supplier Portal please contact us to find out: Assistance with the Supplier Portal.
Once you’ve submitted the new supplier registration form you will receive an email welcoming you to the system and inviting you to log into the system and set a password. If you do not receive an email immediately please do not worry. It can take a few days for your account to be approved.
This video shows you how to register for Supplier Portal access.
Creating contacts and assigning roles
Your organisation should have at least one contact for each of the following system roles.
- Supplier Self Service Clerk - This person will be your primary Supplier Portal account holder and will manage your organisation’s profile. It’s a good idea to have more than one person in your organisation with this access.
- Supplier Bidder - This is the person DJSIR will contact about opportunities to tender for work.
- Supplier Accounts Receivable Specialist - This person manages invoices and payments for your organisation.
This video shows you how to add and edit contacts and roles in the DJSIR Supplier Portal.
Logging into the Supplier Portal
The first time you log into the Supplier Portal via the link you have been emailed you will need to set a password. It must be at least 8 characters long and contain a minimum of one capital letter, one number and one special character.
If you forget your password, you can reset it by clicking on ‘Forgot Password’. The password reset link you will be sent is valid for 24 hours. If it expires, simply click on ‘Forgot Password’ again to be sent a new link.
Don’t forget to bookmark the Supplier Portal in your browser. Google Chrome is the best browser for this system, but you can use any browser.
Updating your organisation’s details
You can use the Supplier Portal to update your organisation’s details other than bank account details.
(To update your organisation’s bank account details you will need to submit an invoice with the correct bank details or speak to your customer at DJSIR and provide them with evidence of your new bank account details.)
Assistance with the Supplier Portal
If you are having any issues using the Supplier Portal – or unsure whether you or a colleague is already registered to use it - please contact the DJSIR Customer Support Team on 1800 370724 or at email@example.com for assistance.
The following step-by-step guides are also available for your reference:
- How to register as a new supplier and update contact details Attachment B - QRG-How-to-register-as-a-new-supplier.docx (DOCX 860.87 KB)
How to register as a new supplier and update contact details - accessible version Attachment B - QRG-How-to-register-as-a-new-supplier Accessible.docx (DOCX 866.12 KB)
- How to respond to a tender Attachment C - QRG-How-to-respond-to-a-tender.docx (DOCX 1780.59 KB)
How to respond to a tender - accessible version Attachment C - QRG-How-to-respond-to-a-tender Accessible.docx (DOCX 1770.42 KB)
- How to update a contact Attachment A - QRG-How-to-update-a-contact.docx (DOCX 923.84 KB)
How to update a contact - accessible version Attachment A - QRG-How-to-update-a-contact Accessible.docx (DOCX 919.51 KB)
Page last updated: 30 December 2022