Small business


Small Business Victoria helps businesses to plan, start and grow by providing information and assistance, expert business advice and low cost and local skills development training opportunities.

We also administer the following legislation:

  • Public Holidays Act 1993
  • Summer Time Act 1972 (daylight saving)
  • Small Business Commission Act 2017
  • Shop Trading Reform Act 1996
  • Retail Leases Act 2003
  • ANZAC Day Act 1958 (except sections 3, 4 and 4A)


Strategies and initiatives

Small Business Victoria offers a range of tools, grants, programs and support services for Victorian businesses to operate and build business capability, including access to:

Digital tools

Business Planning Tool

The Business Planning Tool is a free and easy-to-use resource to help Victorian business owners set goals, plan next steps, track progress and learn new skills.

This tool guides users through each stage of their business journey step-by-step and helps prioritise complex tasks by breaking them down into smaller, easy actions.

Business Victoria Event Planner

The Event Planner is a guided tool making it easier for small event and festival organisers by providing a centralised information hub with relevant resources and information for running safe and successful events, including:

  • Who to consult and at what stage
  • Which permits are required
  • Grants and other financial support
  • Health and safety requirements

Business training

Small Business Support Toolkits Program

The Small Business Support Toolkits Program offers localised workshops, live webinars, one-on-one confidential business advice and self-guided learning opportunities for established and emerging business owners.

The program helps businesses mitigate the economic decline and other impacts on their operations, adapt to constant changes in the environment and build new capabilities into their businesses to emerge stronger and resilient for future challenges.

Expert advice

Ready for Growth

Up to 1,000 businesses with high growth potential will be assisted to reach new markets, accelerate their growth and create jobs for Victorians. The program will support businesses with tailored advisory services provided by BDO Australia Growth Facilitators. Read more at Ready for Growth.

Small Business Bus

The Small Business Bus travels around metropolitan Melbourne and regional Victoria, helping small businesses develop ideas and capabilities. It offers resources and support through various government organisations as well as business assistance from expert advisers and financial business counselling through the Rural Financial Counselling Service.

Wellbeing and mental health support

This program provides mental health support for Victorian small business owners dealing with challenges. Current support under this program includes:

  • Partners in Wellbeing helpline (1300 375 330) which provides confidential, one-on-one wellbeing support and free access to business advisers and financial counsellors
  • Mindarma, a free self-paced online wellbeing program that contains 10 interactive 15-minute sessions that teach mindfulness and other cognitive skills
  • WorkWell Toolkit for Small Business which provides practical ideas and step-by-step guidance for creating a mentally healthy workplace.

Ministerial councils

The Multicultural Business Ministerial Council and Small Business Ministerial Council role is to bring their experience as connected, innovative and productive small business operators to a consultative forum that helps government understand first-hand the issues common to the sector.

Small Business Advocacy

Better Approvals for Business program

The Better Approvals for Business program is part of the Victorian Government’s regulation reform agenda announced in November 2020. This program is focused on improving planning and other business approvals processes to support economic recovery.

Fair Payments Policy

The Victorian Government's Contracts for fair payments policy has been established to support small and medium businesses by increasing the timeliness and certainty of cash flow. The policy applies to department and agency contracts entered for goods and services, including Works or Construction Services.

From 1 January 2021, Victoria’s 30-day payment terms have been permanently reduced to 10 business days for all small business contracts where the value of goods and services is under $3 million.

Small Business Regulation Review

Small Business Victoria has reviewed the regulatory burdens placed on small businesses across the state. Cutting red tape for small businesses supports entrepreneurs and helps business grow, contribute to Victoria's economy and generate new employment opportunities.

Currently, implementation of the reforms is underway for the construction sector, working in consultation with the top four regulators: Energy Safe Victoria, Environment Protection Authority Victoria, Victorian Building Authority and WorkSafe Victoria.

Visit the Small Business Retail Regulation Review website.

Divisional owners and entities

Small Business Victoria

Small Business Victoria is part of the Jobs, Innovation and Business Engagement group within the department.

Victorian Small Business Commission

The Victorian Small Business Commission provides quick, effective, neutral and low-cost mediation services to small businesses.

Contact details

For all enquiries about business services and programs:
Web: Business Victoria website
Phone: 13 22 15

For information about the Victorian Small Business Commission or to make a claim:
Web: Victorian Small Business Commission website
Phone: 13 VSBC (13 8722)