Report a Ticket scalping offence

An Authorised Ticketing Officer can investigate and determine if an offence has taken place if you believe a ticket to a declared event is being advertised or sold for more than 10% above its face value, promoted as part of an unauthorised ticket package, or listed without the mandatory ticket details.

Please complete the form below to report a suspected offence. Fields marked with * are required.

Event Details

What is/was the event? *

What is/was the date of the event? *

What is/was the location of the event? *

Not a declared event? An event must be officially declared to be covered by the Major Events Act 2009. This is usually done at the request of the event organiser through a Major Event Ticketing Declaration. Please check the Current Declared Major Events page. Every Major Event Ticketing Declaration is published in the Victorian Government Gazette. Other consumer protection laws may still be relevant.

Please read How do I report ticket scams and fraudulent activity online?

Your contact details

Name *

Email *

Address

Telephone

Ticket or unauthorised ticket package details

What was the price printed on the ticket(s) or unauthorised ticket package? *

How did you purchase the ticket(s) or unauthorised ticket package, and if applicable, how much did you pay? *

What details were listed on the ticket(s) or unauthorised ticket package? (i.e., seat, row, section, and any goods or services included in the package) *

Transaction details

Where was the ticket(s) or unauthorised ticket package advertised? *

What information do you have about the seller? (ie. name, phone, address, email) *

Briefly describe the issue with the ticket or unauthorised ticket package. *

File upload

Click the "Choose file" button below to upload any documents that support your report, such as screenshots of listings, messages, emails, or other relevant evidence.

File upload

Collection notice for personal information

The Department of Jobs, Skills, Industry and Regions is committed to protecting your privacy. The department collects and handles your personal information in this complaint form for the purposes of managing and progressing your complaint consistently with the Privacy and Data Protection Act 2014.

This information may be disclosed to another government organisation, including to a tribunal or court, where required for the purpose of administering or enforcing the Major Events Act 2009 or any other relevant laws.

For more information, please refer to the department’s privacy policy or visit our website on www.djsir.vic.gov.au/privacy

Declaration

By ticking this box, you declare that the information contained in this form is true and correct to the best of your knowledge. *

Page last updated: 28 August 2025