Contact us

Street address (main office): 121 Exhibition Street, Melbourne VIC 3000
Postal address: GPO Box 4509, Melbourne VIC 3001

For recruitment related enquiries, contact:

For finance related enquiries, contact:

Contact centre

Available: 9 am to 5 pm, Monday to Friday.

Calls in Australia: 1800 878 969


Phone translating and interpreting

The Translating and Interpreting Service (TIS National) can provide support for callers who have limited English.

  • TIS users phone 131 450
  • Provide the client code C040655
  • The TIS operator will book a time for you and an interpreter to phone the general department number.

Deaf, hearing or speech impaired? Contact the National Relay Service on 1800 555 660 or find more resources on the Access Hub.

National Relay Service (NRS)

If you are Deaf, hard of hearing, or have a speech/communication difficulty, please contact us with the following steps:

  1. Choose your preferred NRS call channel as detailed on the National Relay Service website: NRS call numbers and links
  2. Provide the NRS with our phone number 1800 878 969

For more information about the National Relay Service, visit: About the National Relay Service.


  • To be connected with a specific person in this department
  • For enquiries about other departments

Calls in Australia:  03 9651 9999


For a complaint in relation to a decision, action or service provided by the department, use the complaints form.

Contact for this website

For issues in relation to this website email us at

Page last updated: 24 April 2024