Complaints form

Please use this form for a specific complaint in relation to a decision, action or service provided.

We will acknowledge receipt of your complaint within two working days and you will normally receive a response to your complaint within 28 days.

Complaints relating to the following can be made through the links below:

• Review of transport infringement
• Procurement process
• Unsuccessful grant from Creative Victoria
• Conduct of an authorised officer or inspector
• Business Victoria coronavirus (COVID-19) grant program

If your complaint is in relation to serious improper conduct, fraud or corruption and you wish to make a public interest disclosure, information can be found on the how to make a public interest disclosure page.

For all other complaints, please complete the form below.